Privacy

Discretion is part of the craft.

This page describes the information Ban Atelier collects, how it is used, and the choices you have. It is maintained by our atelier and written in plain language.

01

What we collect

Name, contact details, shipping and billing addresses, order history, account credentials, and basic device and usage data needed to operate the site and deliver your order.

02

How we use it

To fulfil and ship orders, provide customer care, send order updates, and — only with your consent — share atelier news and new arrivals. You may unsubscribe at any time.

03

Who handles your data

We work with carefully chosen partners — for payments, shipping, email delivery, and site analytics. They process information only to perform their service for us.

04

Your rights

You can access, correct or delete your account information at any time from your profile, or by writing to the atelier. We retain order records for the period required by Saudi commercial law.

05

Cookies

We use essential cookies to keep you signed in and to remember your bag, plus analytics cookies to understand how the site is used. You can clear them in your browser at any time.

06

Contact

For any privacy question, write to the atelier via our contact page or WhatsApp. We respond within two business days.

Last updated June 2026